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Service

Fulfilment

Scalable B2B and B2C solution from warehouse integration to shipment dispatch with fast onboarding for smaller partners.

2,000,000+
B2C parcels shipped
121,000,000
units shipped
1,000,000+
product SKUs in stock
B2B + B2C
multiple sales models supported
Temperature modesDryChilledFrozenMulti-temp

How we deliver

B2B and B2C fulfilment with fast onboarding and scalable execution

Fulfilment is structured for fast connection, clean order visibility and reliable dispatch from stock receipt all the way to carrier handover across multiple sales models.

HOPI fulfilment operation and e-commerce handling

Operating model

B2B and B2C order flows connected into one fulfilment layer

The fulfilment story is built around scalable execution for different customer sizes and sales models. It connects stock receipt, order management, picking, packing and dispatch into one operating flow with onboarding designed to be fast and practical.

  • Receipt and storage of e-commerce and retail stock
  • B2B and B2C order flows handled in one operating model
  • Single-order picking, packing and dispatch preparation
  • Fulfilment setup matched to customer size, order profile and growth stage
HOPI fulfilment systems and operational visibility

Systems & onboarding

SAP backbone and scalable fast-start solution for smaller partners

A key part of the public fulfilment proposition is how quickly the model can be connected. HOPI combines its SAP-based warehouse backbone with a lighter scalable solution so both larger and smaller partners can reach operational go-live without unnecessary friction.

  • SAP-based WMS developed for HOPI operational needs
  • Scalable non-SAP solution for smaller partners and simpler setups
  • Fast connection and go-live measured in days, not months
  • Connection to reporting and daily operational performance monitoring
HOPI fulfilment dispatch and outbound delivery

Dispatch & visibility

Carrier handover, reporting and peak readiness kept under control

Fulfilment is not framed as storage plus picking only. The dispatch layer matters just as much: order visibility, carrier connection, dispatch quality and the ability to absorb peaks, campaigns and marketplace dynamics without losing control.

  • Carrier and customer-system integrations for dispatch orchestration
  • Order-to-ship visibility and reporting throughout execution
  • Picking accuracy and OTIF dispatch monitored as operating KPIs
  • Seasonal, campaign and marketplace peaks supported by scalable capacity
HOPI fulfilment service scope from stock to shipment

Service scope

From stock receipt to final parcel shipment across multiple sales models

The fulfilment offer spans the full operational chain from inbound stock handling through storage and order preparation to outbound parcel or B2B shipment. The value is in making that chain work reliably across different commercial models without creating a fragmented setup.

  • Receipt, storage and inventory control for active assortment
  • Single-order picking, packing, inserts and parcel preparation
  • Support for retail, marketplace and direct-to-consumer models
  • Operational model tailored to volume, service promises and dispatch complexity

Talk to us about fulfilment

Scalable B2B and B2C solution from warehouse integration to shipment dispatch with fast onboarding for smaller partners.