FAQ
Frequently asked questions
Answers to the most common questions about services, temperature regimes, coverage, certifications and quoting.
What logistics services does HOPI Logistics offer?
HOPI Logistics offers a broad portfolio of logistics services covering all key areas of the supply chain. One of them is warehousing, with modern facilities equipped with the latest technologies for efficient inventory management and product safety. We also provide transport, both domestic and international, with an emphasis on reliability, speed and flexibility. Our offer includes VAS (Value-Added Services) such as labelling, packing, kitting and other value-added operations tailored to specific customer needs. For e-commerce we offer end-to-end solutions covering storage, packing and order dispatch, enabling fast and efficient delivery to end customers. We adapt our services to individual requirements to ensure maximum client satisfaction.
What temperature regimes do your warehouses operate in?
Our warehouses are designed to meet a wide range of storage requirements across temperature regimes. We provide complete services in dry, tempered, chilled and frozen modes, allowing us to ensure optimal conditions for different types of products. The dry regime is ideal for goods that do not require specific temperature control, while the tempered regime maintains stable temperatures for more sensitive products. For food and other goods requiring lower temperatures, we offer chilled warehouses that keep products fresh, and frozen warehouses designed for deep freezing and long-term storage. This flexibility lets us tailor storage conditions to our customers' needs.
What regions does your logistics network cover?
Our logistics network covers both the Central European region and global markets. With strategically located sites in the Czech Republic, Slovakia, Poland, Hungary and Romania, we can efficiently serve all of Central Europe. This extensive infrastructure enables fast and reliable deliveries across these countries — valued especially by customers looking for a strong regional partner. In addition, we offer services under the Global Solution concept, which allows us to arrange transport and logistics worldwide. Whether domestic or international, we provide complete tailor-made solutions for any type of goods, with an emphasis on speed, quality and reliability.
Do you offer fulfilment services for e-commerce?
Yes, we offer complete e-commerce fulfilment services. Our solutions include warehousing, packing, order picking and dispatch. Thanks to advanced technologies and optimized processes, we ensure fast and efficient order processing, leading to maximum satisfaction of your customers. Our specialists take care of every logistics step — from goods receipt at the warehouse to delivery to the end customer, both domestically and internationally. Our priority is flexible, tailored solutions that let e-shops focus on growing their business while we handle the entire logistics.
How can I get a quote for your services?
You can easily get a quote through our request form. Just fill in the required information and we will prepare an individual offer matching your specific needs.
What certifications do your warehouses and services meet?
Our warehouses and services meet key standards such as IFS Logistics, BIOKONT, AEO and ISO 9001, 14001, 45001, 50001 and 27001. The complete certificate overview, including PDF previews, is available on our Certifications page.
Do you provide packing and labelling services?
Yes, we provide packing and labelling services. Our experts ensure your products are packed correctly and efficiently, minimising the risk of damage in transit. We also offer labelling according to your specifications, including barcodes, product information or special markings. Our services are flexible and adaptable to the specific needs of your products and market, ensuring a high level of professionalism and end-customer satisfaction.
What are your standard delivery times?
Our standard delivery times are: D-0 for same-day delivery, D-1 for delivery within 24 hours, and D-2 for delivery within 48 hours. These depend on the transport type, destination and the customer's specific requirements. Our services are designed for maximum flexibility and reliability — delivering goods on time and in the required quality.
Do you offer international transport services?
Yes, we offer comprehensive international transport services covering a wide range of customer needs. Within our global logistics solutions, we arrange efficient and reliable transport of goods to and from anywhere in the world. Our services include air, sea and road freight, with all processes optimized for on-time delivery and shipment safety. For more information about our international transport services, visit HOPI Global Solution.
Do you offer services tailored to specific client needs?
Yes, we offer services tailored to specific client needs. Our specialists first go through your requirements in detail to get a complete picture of your business. Based on this, we design and adapt the optimal logistics solution to perfectly match your specific requirements. Our flexibility and individual approach ensure that every solution is maximally efficient and beneficial for your business.
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